Frequently
Asked
Questions
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Bailey HockInterior and Kitchen Designer
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Alejandra AkerArchitect and Kitchen Designer
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Rodney SparrowWarehouse Manager
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Brendon TwilleyQuality Control
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Natalie WilliamsKitchen Designer
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Melissa KedzierskiKitchen Designer
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Arielle RiversInterior and Kitchen Designer
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Amanda McKayInterior and Kitchen Designer
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Step TwoA UKB designer will connect with you and schedule an initial call to review your project.
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Step FourReceive an approximate cost for the project. The estimated cost provided is not a direct reflection of the final price to be presented. Exact pricing will be given after the design is completed in Black and White - Virtual Design Package 1. **100% of your design package cost will be credited toward your cabinet order if you decide to proceed with UKB cabinetry.**
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Step SixPayment in full is required to place your order. Once payment is received, you will receive a sign off packet. Once you sign off, your cabinets will go into production! Sign off packet includes: 1 - Dimensioned floorplans and elevations 2 - Cabinetry list with any additional moldings and accessories 3 - Door style and finish selections 4 - Warranty information
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Step NineAfter final inspection and acceptance of cabinetry at delivery, any damages to cabinetry will not be the responsibility of UKB, unless covered under our warranty. We are so excited for you and can’t wait to see your finished project!
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Step ThreeProvide us with design information specific to the project: floorplan/elevations, measurements, and any finish requirements (painted, stained oak, etc.). Review our Cabinetry Page and learn more about our custom cabinetry.
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Step EightUKB will deliver your cabinets to you. We offer curbside delivery to your specified location. Your cabinets will come to you blanket wrapped so they can be inspected upon delivery. It is the responsibility of the homeowner or contractor to have able help at the job site to unload the cabinets. 2-4 people are required. UKB delivery team will not enter the home.
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Step OneEnter your contact info on our Inquire page.
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Step FiveReview the drawings that we will provide, and confirm all measurements and dimensions are correct so that we can accurately price your cabinetry. All cabinetry is non-returnable and non-refundable.
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Step SevenYour cabinetry order will be completed within 10-12 weeks, and then allow 1-2 weeks for delivery. We will reach out to schedule delivery prior to the completion of your order. We ship nationwide. Deliveries may be rescheduled due to unforeseen weather conditions.
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Design CoordinatorUnique Kitchens and Baths is looking for an Design Coordinator to organize and coordinate client processes and designer duties. Duties and Responsibilities include (and are not limited to) Answering customer inquiries Scheduling meetings and appointments with clients - prospective and existing Organizing designer schedules Providing general support to our designers Designing variety of spaces (not limited to kitchens, bathrooms, mudrooms, etc.) Working with multiple design programs Presenting designs to client Requirements and Skills: Knowledge of Office Administrator responsibilities Proficiency in MS Office, Excel and/or Google Suite Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational and planning skills in a fast-paced environment A creative mind with an ability to suggest improvements. Must have knowledge in one or more of these areas: interior, kitchen, or bath design. Bachelor's degree, associate degree, or Interior Design certificate with experience is required. Knowledge of SketchUp, 2020 Design, Chief Architect or additional design programs is a plus. Salary and Benefits: We are offering an amazing salary to include bonus, health and dental benefits. 401k 2-weeks paid vacation per year Job Type: Full-time Schedule: Monday - Friday 8-hour shifts (not remote) 8A-5P 9A-6P Apply Here
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Designer – Kitchen & InteriorUnique Kitchens and Baths is growing and adding full time Interior and Kitchen Designers in our Baltimore and Great Falls, Virginia showrooms. If you have a passion for designing, we would love to hear from you. Duties and Responsibilities: Communicating with clients Designing variety of spaces (not limited to kitchens, bathrooms, mudrooms, etc.) Working with multiple design programs Presenting designs to client Collaborating with fellow designers Requirements and Skills: Must have knowledge in one or more of these areas: interior, kitchen, or bath design. Bachelor's degree, associate degree, or Interior Design certificate with experience is required. Knowledge of SketchUp, 2020 Design, Chief Architect or additional design programs is a plus. Attention to detail and problem-solving skills Excellent time management Ability to multi-task and prioritize work Strong design and rendering skills are a plus Excellent design, technical detailing, and strong presentation skills, both verbal and visual, are essential Salary and Benefits: We are offering an amazing salary to include bonus, health and dental benefits. 401k 2-weeks paid vacation per year Supplemental pay types: Bonus pay Commission pay Job Type: Full-time Studio Hours Monday - Friday 8-hour shifts (not remote) 8A-5P 9A-6P Apply Here
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Executive AssistantUnique Kitchens and Baths is looking for an Executive Assistant to organize and coordinate administration duties for Tanya Smith-Shiflett.Duties and Responsibilities include (and are not limited to) Schedule meetings and appointments Answer incoming calls Work side by side with our owners and interior design team Requirements and skills: Experience as an Office Manager, Front Office Manager or Administrative Assistant Knowledge of Office Administrator responsibilities Proficiency in MS Office, Excel and Google Suites Familiarity with email scheduling tools, like Google Calendar Excellent time management skills and ability to multitask and prioritize work Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organizational and planning skills in a fast-paced environment A creative mind with an ability to suggest improvements Administrative assistant experience a must! Salary and Benefits: We are offering an amazing salary to include bonus, health and dental benefits. 401k 2-weeks paid vacation per year Job Type: Full-time Schedule: Monday - Friday 8-hour shifts (not remote) 8A-5P 9A-6P Apply Here
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Administrative AssistantUnique Kitchens and Baths is looking for an Administrative Assistant to organize and coordinate administration duties and office procedures. Duties and Responsibilities include (and are not limited to) Scheduling meetings and appointments Making office supplies arrangements Greeting visitors Providing general support to our designers Requirements and Skills: Knowledge of Office Administrator responsibilities Proficiency in MS Office, Excel and/or Google Suite Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational and planning skills in a fast-paced environment A creative mind with an ability to suggest improvements High school degree required Additional qualifications as an Administrative Assistant or Secretary is a plus. Previous experience as a Front Office Manager or Office Administrator would be an advantage. Salary and Benefits: We are offering an amazing salary to include bonus, health and dental benefits. 401k 2-weeks paid vacation per year Job Type: Full-time Schedule: Monday - Friday 8-hour shifts (not remote) 8A-5P 9A-6P Apply Here
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What is included in the pricing?Pricing includes the cost of the cabinetry only.
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Are measurements included in the design?Designs will include all wall measurements and ceiling heights in the floorplan and elevations. Individual cabinet sizes are provided only upon the purchase of cabinetry.
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What rooms do you design cabinetry for?We design for all rooms with cabinetry to include built-ins, closets, laundry rooms, mudrooms, etc.
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How do I measure my space?Measuring guides can be provided upon request with the purchase of a package. Measurements can also be taken by contractors. If you would prefer to have our templator measure your space, it is a $500 measure fee and you must live within a 50 mile radius of our Baltimore showroom.
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Can I use the virtual design service for multiple rooms?Yes. The costs listed above are for one-room projects, but multi-room projects are available upon request. Inquire for more information about process and investment.
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What is included in my design package?Package 1 includes black and white floorplan and elevations. Package 2 includes black and white floorplan and elevations, a color rendered bird's eye floorplan view, and a color rendered perspective. Package 3 includes black and white floorplan and elevations, a color-rendered bird's eye floorplan view, a few color-rendered perspectives, and a source list.
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How many revisions are included in the design package?Clients are allowed 1 minor edit to their design (e.g. moving/changing a cabinet). All edits are to be made during the black and white review, prior to rendering. After this time, any additional edits will incur a $500 fee.
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How long does it take to receive pricing?Cabinetry pricing takes up to 5 business days after the designs have been approved.
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When will I receive my cabinetry pricing?Cabinetry pricing is given after designs have been approved.
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Who verifies the measurements?Measurements can be verified by contractor or UKB templator (for an additional $500 fee and residents must live within 50 mile radius of our Baltimore showroom).
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How should I prepare for my consultation call?Prior to your consultation call, please gather and send to your designer your room measurements, appliance list, existing room images (if applicable), inspiration images, and color and door style selection (if known).
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Can I get a refund on my design package?Once a design has been completed by one of our designers, design fees are deemed non-refundable.
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How long do the packages take?Package 1 takes 5-7 business days to complete. Package 2 takes 7-10 business days to complete. Package 3 takes 10-15 business days to complete.
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How many calls do I get with my designer?Clients will receive 3 calls with their designer. The first call, the consultation call, will be scheduled within 3 days of package purchase. The second call, the layout review call, will be scheduled within 3-5 days of consultation call. This call is to review the black and white design and discuss layout and inserts. It is at this time that clients are to discuss any edits to the design with their designer. The third call, the presentation call, will be scheduled within 5 days from the review call. This call will be to present renderings (if applicable) and pricing.
Our Packages
Virtual Design Packages
PACKAGE 1
AT A GLANCE
Looking for a quick design to see how your kitchen can come to life? Our design package 1 is great for getting an idea of your space without needing color renderings. Color rendering can be added to this package.
PACKAGE 2
THE VIBE
The Vibe Package includes black-and-white renderings with a floorplan, elevations and two color renderings that capture our vision.
PACKAGE 3
THE LUXE
Our most luxurious package, the luxe package includes black and white renderings with a floorplan, elevations and 3 color renderings with a shoppable moodboard that offers direct links to products used in your design.
What is a virtual design?
Virtual design allows clients the flexibility of completing a well-thought out design with our designers from the comfort of their home. We are able to gather all the necessary information via email, phone calls, and video calls. Our highly skilled designers will work with you to create the space of your dreams.
The Packages
Package 2
Our most comprehensive package, the Signature Package includes all the elements previously listed with an additional rendering view and a more robust moodboard—including every detail down to the appliances and complete with direct shopping links.
Our Process
Purchase a package from the below options that aligns with your goals.
PACKAGE SELECTION
1
We will send a questionnaire via email to gather more information.
DESIGN QUESTIONNAIRE
2
We will schedule a one-on-one consultation to hone in your vision.
DESIGN DISCOVERY CALL
3
We will send deliverables based on the package you selected.